Zoom
Apps foar fideopetearen

Zoom

Zoom Video Communications, Inc.
Wifi

Beoardielingsdatum: Sept. 8, 2021

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Mozilla ûndersocht 8 oeren
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Mozilla seit

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Minsken stimden op: Bot aaklik

Zoom’s popularity went from 0 to 60 at the start of the coronavirus pandemic in 2020. Its daily meeting participants grew from 10 million to over 300 million in just a few months. With so many more people working, schooling, and socializing from home, Zoom became a favorite video call app for many because of its high video quality, call recording, and ease of use. With Zoom’s rapid growth came a number of growing pains. Like the phenomena known as Zoombombing, when strangers, often with bad intent, invade video calls and cause problems. Full disclosure, here at Mozilla we use Zoom and have worked closely with the company to get its privacy and security features right for us.

Wat kin der barre as der wat misgiet?

Zoom’s privacy and security problems since 2020 are well documented -- not being completely honest about it being fully end-to-end encrypted, security flaws the company failed to disclose, zoomboomings that included abuse and hate speech, over 500,000 users accounts up for sale on the dark web, a lawsuit filed because Facebook was allegedly allowed to "eavesdrop" on Zoom users' personal data. The list of failures and vulnerabilities is long. So, have they gotten better? Zoom has acknowledged their mistakes and appears to be invested in fixing them, for the most part. As of July 2021, end-to-end encryption is in technical preview. Because it disables several features. Zoom recommends using end-to-end encryption only for meetings where additional protection is needed. And Zoom says it does not sell personal information. Zoom does share personal information with third-parties for advertising and other purposes. This sharing of data is fairly common with many similar video call apps we reviewed like Microsoft Teams and Cisco Webex doing the same thing. All in all, Zoom is an OK video call app for most purposes. Still, given Zoom’s many very public missteps over the past couple of years, we really hope they keep working to get better at both privacy and security.

  • mobile

Kin it my bespionearje? ynformaasje

Kamera

Apparaat: Net beskikber

App: Ja

Mikrofoan

Apparaat: Net beskikber

App: Ja

Folget lokaasje

Apparaat: Net beskikber

App: Nee

Wat is der nedich om jo oan te melden?

Optional Facebook sign up is available.

Hokker gegevens sammelet it bedriuw?

Hoe brûkt it bedriuw dizze gegevens?

Zoom claims that it does not sell any personal information. Zoom provides personal data to third parties, including third-party marketing and advertising (subject to prior consent where required under applicable law). These third-party partners may receive information about your activities on Zoom’s website through third-party cookies placed on Zoom’s website. Zoom may also share personal data with actual or prospective acquirers, their representatives and other relevant participants during any negotiation of sales, merger, or similar. Therefore, the data collected now could potentially be transferred to the other entity with different practices, without prior consent. Zoom collects user consent for tracking cookies on its web page and app.

Hoe kinne jo jo gegevens beheare?

The company mentions clear criteria to define retention periods, promises to not store data for longer than needed to offer services or as required by law. Hosts of Zoom calls can password-protect saved calls, password-protect meetings, lock a meeting to prevent new participants, turn on/off enter and exit chimes, mute participants on the call and even remove participants from the call. All Zoom participants have the ability to annotate the video of a call, but only hosts can clear all annotations and disable annotation for everyone. In the paid version, Zoom hosts are able to record meetings, with the option of saving the recording locally to their hard drive or remotely to Zoom's cloud.

Hoe stiet it bedriuw bekend as it giet om it beskermjen fan brûkersgegevens?

Ferbettering nedich

In April 2020, over 500,000 Zoom accounts' details were discovered on the dark web. In July 2021, Zoom agreed to settle a class-action US privacy lawsuit for $US85 million. The lawsuit claimed Zoom breached the privacy of millions of users by sharing personal data with Facebook, Google and LinkedIn. Zoom denied any wrongdoing but did agree to improve its security practices.

Kin dit produkt offline brûkt wurde?

Net beskikber

Brûkersfreonlike privacyynformaasje?

Ja

After June 2021, Zoom updated its privacy policy, to make its language and navigation simpler. Now the privacy policy is formulated in a way of Question + Answer with links to the key points, like data retention rights, processing data of underage users, contact information, regional regulations, etc.

Keppelingen nei privacy-ynformaasje

Foldocht dit produkt oan ús minimale befeiligingsnoarmen? ynformaasje

Ja

Fersifering

Ja

As of July 2021, end-to-end encryption is in technical preview and disables several other features. Zoom recommends using end-to-end encryption only for meetings where additional protection is needed.

Sterk wachtwurd

Ja

Zoom requires a strong password to sign in. For an extra layer of security, Zoom meetings can also be password protected.

Befeiligingsfernijingen

Ja

Updates and bug fixes are released multiple times a month.

Beheart kwetsberheden

Ja

Zoom has a program in place to handle security vulnerabilities.

Privacybelied

Ja

Easily accessible privacy policy, formulated in a way of Question + Answer

Brûkt it produkt AI? ynformaasje

Ja

Zoom uses AI to auto-generate transcripts.

Is dizze AI ûnbetrouber?

Kin net bepale

Hokker soarte fan besluten makket de AI oer jo of foar jo?

Is it bedriuw transparant oer hoe’t de AI wurket?

Nee

Hat de brûker kontrôle oer de AI-funksjes?

Kin net bepale

*Privacy net ynbegrepen

Djipper dûke

  • Forget Zoom: Use these private video-chatting tools, instead
    Mashable Keppeling iepenet yn in nij ljepblêd
  • Tips to Make Your Zoom Gatherings More Private
    Mozilla Keppeling iepenet yn in nij ljepblêd
  • Zoom: Here’s When To Use It, And When You Should Avoid It
    Forbes Keppeling iepenet yn in nij ljepblêd
  • Zoom: Two new security exploits uncovered
    CNET Keppeling iepenet yn in nij ljepblêd
  • Zoom privacy and security issues: Here's everything that's wrong (so far)
    Tom's Guide Keppeling iepenet yn in nij ljepblêd
  • Zoom will soon let you report meeting participants to help bust Zoombombers
    The Verge Keppeling iepenet yn in nij ljepblêd
  • Zoom Updates User Privacy, Security on Its Videoconferencing Platform
    Consumer Reports Keppeling iepenet yn in nij ljepblêd
  • Zoom releases 5.0 update with security and privacy improvements
    The Verge Keppeling iepenet yn in nij ljepblêd
  • Your Zoom videos could live on in the cloud even after you delete them
    CNET Keppeling iepenet yn in nij ljepblêd
  • Hackers leak Zoom accounts’ usernames, passwords, full names and email addresses
    Security Newspaper Keppeling iepenet yn in nij ljepblêd
  • Zoom is Leaking Peoples' Email Addresses and Photos to Strangers
    Vice Keppeling iepenet yn in nij ljepblêd
  • What Can You Tell me About Zoom?
    Mozilla Keppeling iepenet yn in nij ljepblêd
  • Zoom settles US privacy lawsuit for $US85 million
    ABC Keppeling iepenet yn in nij ljepblêd
  • Over 500,000 Zoom accounts sold on hacker forums, the dark web
    Bleeping Computer Keppeling iepenet yn in nij ljepblêd
  • Zoom to pay $85M for lying about encryption and sending data to Facebook and Google
    Ars Technica Keppeling iepenet yn in nij ljepblêd
  • How Your Boss Can Use Your Remote-Work Tools to Spy on You
    Wirecutter Keppeling iepenet yn in nij ljepblêd

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